FAQ

FREQUENTLY ASKED QUESTIONS

WHAT ARE THE HOURS OF YOUR POOL/SPLASHPAD/WATERPARK?

Peak Season:

Pool: 9:00am-9:00pm, Monday thru Sunday

Splash Pad/Waterpark: 10:00am – 8:00pm, Monday thru Sunday

Non-Peak Season:

Pool Hours: 9a-7p – 7 days a week – Closes November 1, 2021

Splashpad/Waterpark: 10a-7p – Weekends Only – Closes November 1, 2021

WHERE CAN I FIND OUT MORE INFORMATION ABOUT DAY-USE?

Day-use information can be found here: Day Use


WHAT IS INCLUDED IN MY CAMPING FEE?

3 Pools, Water Park/Splash Pad, Jumping Pillow, Activity Center, Gaga Ball Pit, Volleyball Court, Basketball Court, Fishing Pond, Human Foos Ball, RC Track, Water Wars (balloons for sale in activity center).


WHERE CAN I FIND OUT WHAT ACTIVITIES YOU HAVE SCHEDULED?

Download the Campers App in your Google Play or App Store and add Great Escapes North Texas.


HOW FAR IN ADVANCE SHOULD I MAKE MY RESERVATION?

We recommend booking at least 3-6 months in advance of desired arrival date, as our Camp-Resort will fill up quickly!


HOW DO I RESERVE MY STAY?

You can book your stay on our website by clicking “Book Now” or use this link: Book Now


WHEN IS THE CHEAPEST TIME TO BOOK?

Visit us during the months of November through February and enjoy reduced rates! Please keep in mind, activities are limited to weekends only during these times.


WHAT ARE YOUR PEAK AND NON-PEAK SEASON DATES AND DOES THAT AFFECT THE ATTRACTIONS?

Our Camp-Resort dates and availability of attractions vary throughout the season and are as follows:

Peak Season: March 1st thru October 31st

Non-Peak Season: November 1st thru February 28th

*Events, attractions, and facilities have limited availability during non-peak season.


CAN I TOUR THE CAMP-RESORT?

We are happy to show off the Camp-Resort and we do allow tours. However, we cannot allow tours on holidays or busy weekends. Please call ahead, we would hate for you to waste a drive.


DO YOU OFFER SEASONAL/MONTHLY SITES?

We do offer seasonal sites during the off season. Off season begins November 1 and ends the last day February.


WHAT ARE THE STORE OFFICE HOURS?

Peak Season
Sunday to Thursday: 8am-8pm
Friday & Saturday: 8am-11pm
Non Peak Season
Sunday to Thursday: 8am-5pm
Friday & Saturday: 8am-10pm


WILL MY RESERVATION GUARANTEE A SPECIFIC CAMPSITE OR CABIN ASSIGNMENT?

We do offer you the opportunity to guarantee your favorite campsite or cabin by paying our applicable $25 lock-in fee. If you opt out of the lock-in fee, you are guaranteed your selected campsite or cabin type, but not the specific unit number.


HOW MANY GUESTS CAN I HAVE ON MY RESERVATION?

You can have up to 8 people on your reservation if you are at a tent site, RV site, or cabin.


WHAT CAN I USE MY GREAT ESCAPES GIFT CARD TOWARDS?

Great Escapes gift cards are applicable towards reservations, Day Use Passes, store purchases, or activities & amenities.


DO YOU HAVE RVS TO RENT?

We do not have RVs to rent at our campground.


DO YOU PROVIDE LINENS IN ALL CABINS?

Yes, we provide linens in all our cabins.


CAN MY FRIENDS COME AND VISIT?

Absolutely! Guests must pay the day-use fee to visit or they can be added to your reservation.


CAN I PITCH A TENT AT MY CAMPSITE IF I HAVE AN RV?

Yes, you can! We allow 1 small, 2-man tent at RV and cabin sites (in addition to the RV at an RV site).


IS FIREWOOD AVAILABLE FOR PURCHASE?

We have firewood available for purchase at our store.  A bundle of firewood (7 or 8 pieces) is $6.99. To preserve the beauty of our wooded Camp-Resort, please do not cut down or damage trees in any way.


CAN I BRING MY OWN FIREWOOD?

Texas does not allow the transport of firewood.  The state has six counties under quarantine due to destructive emerald ash borer; this means it is illegal to move firewood to other areas within Texas and also to other states. Texas also has 192 counties under quarantine for the imported fire ant, prohibiting the movement of firewood. Another invasive pest that the authorities are closely watching is the Mexican soapberry borer, which has already been detected in 50 Texas counties.


CAN I BRING MY OWN GOLF CART, MOTORIZED SCOOTER, OR ATV TO THE CAMP-RESORT?

For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles, such as golf carts, into the park. While we do not like to be the fun police, guests found in violation of this policy may be asked to leave without refund. For your convenience, we do offer golf cart rentals that allow accessing our Camp-Resort easy…and fun! If you have a disability, you can bring your own golf cart, however, you must provide documentation for insurance and have a handicap placard. You must also follow all camp rules for golf carts, sign an agreement and the person with the disability must be on the cart at all times when it is being driven.


CAN I RENT A GOLF CART IF I AM ONLY THERE FOR DAY-USE?

Yes, you may rent a golf cart for day-use. Keep in mind the minimum rental is 24 hours on weekdays and 48 hours on weekends.


HOW DO I RENT A GOLF CART IF I AM STAYING OVERNIGHT?

Add your golf cart to your reservation when you book online.  For more information about our golf carts click here or you can always come into our front office and we will be happy to help you!


HOW MANY CARS ARE PERMITTED AT MY SITE AND MAY I HAVE EXTRA CARS?

You may have two cars per site, but each car should have a car pass hanging on the rearview window. These are given with your reservation materials. We do not allow extra cars per site because we do not have enough parking space available. ** Extra cars may be permitted due to individual circumstances and events but must be approved by management prior.


DO YOU HAVE QUIET HOURS?

We do! Quiet hours are 11:00pm – 8am daily. Any guest under 18 years of age must be at their campsite or cabin during these hours, unless accompanied by an adult.


ARE ALCOHOLIC BEVERAGES ALLOWED AT YOUR PARK?

They are, but the beverage must be held in an unmarked container or koozie. Glass containers are not allowed in the pool areas and or activity centers. This is a family-friendly Camp-Resort, so please be considerate of others and refrain from loud and unseemly language.


WHERE CAN I FIND INFORMATION ABOUT YOUR THEME WEEKENDS?

Good question! We have lots of themed weekends throughout the year. You can find a list of our upcoming themed events on our website and scroll down to visit our Theme Weekends page.


CAN I BRING A PET WITH ME?

YES! We are a pet-friendly resort! Pets are allowed at RV sites, but not in our playgrounds, restrooms, or other buildings. Pets are also allowed at pet-friendly cabins, so please request at time of booking. For 1 pet, there is a flat fee of $25. For 2 pets, there is a flat fee of $50. Pet owners are required to bring a leash for their pets and are responsible for pet clean-up and noise control. For the safety of our guests, pets must be up to date on vaccinations. We reserve the right to remove hostile and disruptive pets from the park. ** Service animals are allowed in buildings and event centers.


WHAT FORMS OF PAYMENT ARE ACCEPTED AT YOUR PARK?

We gladly accept Visa, Mastercard, American Express, and Discover.

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